Types of information we collect
There are two (2) types of information collected by ArtProFile: (1) “Personal,” such as names, postal addresses, and email addresses & (2) “non-Personal”, products viewed. Any personal information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. Where we ask you to provide personal information, you always have the choice of not providing the information. However, if you do so, we may not be able to provide you with the service or benefit which you are requesting.
In some cases, we may combine personal information with non-personal information. Where we do this, the combined information will be treated by us as if it were personal information for as long as it remains combined.
What information do we collect?
- Your name – so we know what to call you when we contact you, or who to address our packages too.
- Email address – so we can email your order confirmations, and if you have opted in, contact you about delivery delays, and send you marketing communications.
- Delivery address – so we get your order to the right place. If you’re sending the order to someone else (i.e. when purchasing a gift), we imply their consent.
- Telephone number – we’ll only call if we have a delivery problem or to talk to you about your order.
- Credit card details – we only ask for these when you place an order. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
- Mobile number – so we can text or call you with details about your orders or where we have a question
How we use your information
Personal and non-personal information that we collect from you is used for a number of purposes:
- It helps us to improve the content of our website.
- It permits us to better understand our customers’ needs.
- It enables us to communicate with our customers.
- It is used to make business and financial decisions within our store.
- It allows us to comply with legal and regulatory requirements.
Unless consent is given, we do not use or disclose your personal information for the purposes other than those for which it was collected.
ArtProFile utilizes social media networks such as Facebook, Instagram, and YouTube to market its products and services. Certain social networks allow ad targeting of customers and the ability for customers to share likes and interests with their friends / contacts. When you click on a social media plug-in, a link to our site may appear in the “Likes and Interests” section of your Facebook or other social media website profile. By using social media plug-ins, you consent to receiving communications from us for all of the purposes described above. For more information about social media plug-in protocols and their impact on your privacy rights, please visit the appropriate social media website help centre (such as the Facebook Help Center) to find out more.
Cookie/tracking technology and interest-based advertising
This website may use cookie and tracking technology. Cookies are small data files transferred to your computer’s hard-drive by a website. They keep a record of your preferences, making your subsequent visits to the Website more efficient. Cookies may store a variety of information, including, the number of times that you access a website, your registration information and the number of times that you view a particular page or other item on the Website. Cookie and tracking technology are useful for understanding how visitors use our website and can help customize the website for visitors. Please see your browser’s help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies completely. Without cookies, some of the website’s functions may, however, not be available, and you may not be able to take advantage of all the benefits of the website.
We may also use the services of third parties such as ad networks and other advertising companies who use their own tracking technologies (including cookies and pixel tags) to collect and use information about your visits to and interactions with our website These companies may collect information about your activity on our website and on third-party websites (such as web pages you visit and your interaction with our advertising and other communications) and use this information to make predictions about your preferences, develop personalized content and deliver ads that are more relevant to you across the Internet (including on social media sites). This information may also be used to evaluate the effectiveness of our online advertising campaigns.
Please note that even if you opt-out of interest-based advertising by a third party, these tracking technologies may still collect data for other purposes including analytics and you will still see ads from us, but the ads will not be targeted based on behavioural information about you and may therefore be less relevant to you and your interests.
To successfully opt out, you must have cookies enabled in your web browser (see your browser’s instructions for information on cookies and how to enable them). Your opt-out only applies to the web browser you use so you must opt-out of each web browser on each computer you use. Once you opt out, if you delete your browser’s saved cookies, you will need to opt-out again.
We will communicate to you mainly through email. By providing your email address to us, you consent “to opt in” to receive email communications from ArtProFile, subject to the guidelines and limitations described below. The option to “opt out” or “unsubscribe” after you have “opted in” will always be available.
Email communications subject to implied consent
In some instances, your consent to receive email communications from us will be implied. For example, when you provide your email address to us prior to or at the time of making a purchase on a ArtProFile website, your consent to receive emails related to the transaction—e.g., a purchase or shipping confirmation email—is implied. When your consent is implied, we will only send you email communications that directly apply to the business purpose of your original request, and your implied consent will automatically expire once the business purpose of your transaction has completed.
Email communications subject to express consent
You must provide express consent if you wish to receive email communications regarding specific products and services, promotions, contests and surveys that you may be interested in. You may provide your express consent to receive such marketing messages when you sign up for an account on the ArtProFile website, on a digital keypad, or by responding to a direct communication request for consent. Your express consent will remain in effect and will not expire unless you specifically request to “opt out” or “unsubscribe”.
Unsubscribing/withdrawing your consent
We will always provide you with the opportunity to “opt out” or “unsubscribe” within each email communication we send to you. To unsubscribe from Email Communications, click the unsubscribe link at the bottom of any of our emails.
If you would like to unsubscribe from an ArtProFile email list now, please click HERE.
Forwarding or sharing email communications
If you choose to forward or share email communications that you’ve received from us, you assume the responsibility for the email communication and, therefore, ArtProFile will not be held responsible for any liabilities incurred because of that email communication being sent to another party.
How information is stored and/or shared
We use current security, administrative and technical measures to protect against loss, misuse and interception of your personal information. Authorized employees, agents and contractors who are granted access to this information must agree to keep information secure and confidential.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for their own marketing purposes.
Personal information collected by ArtProFile may be used, processed and/or stored outside of United State and may be subject to access and/or disclosure in accordance with the laws of the jurisdiction where the data is used, processed and/or stored.
It is important that you understand that we cannot protect personal information that is disclosed by you directly to third parties. Likewise, it is important that you take steps to prevent unauthorized access to your computer system, your account and related passwords. ArtProFile will not be liable for any disclosure of your personal information in these circumstances. Although we do not take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of data, we do take reasonable precautions to prevent such occurrences.
Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
Policy regarding children’s information
Our websites are not designed for children under 18, and we do not knowingly collect personal information from children under the age of 18. If we are notified that we have collected personal information of a child under 18, subject to verification, we will delete this information.
Retention of personal information
We will retain your personal information only for as long as we continue to need it to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Access to and correction of personal information
You have the right to access, update and correct inaccuracies in your personal information in our custody or control, subject to exceptions under applicable law. You may request access, updating and corrections of inaccuracies in your personal information in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purpose of verifying the identity of the individual seeking access to his or her personal information records.
Privacy contact information
Email us at: email@example.com