ArtProFile

FAQ

General Information

ART.PRO.FILE is a digital platform primarily focused on the visual arts universe. We offer an exclusive space where creators, curators, critics, theorists, and researchers can explore, publish, and debate their work. Our platform contains books, catalogs, and portfolios documenting global artistic production, available in both digital and print formats.

ART.PRO.FILE’s mission is to democratize access to visual arts and foster a deeper, diverse understanding of artistic practices worldwide. We strive to support artists in promoting their works and offer art enthusiasts and professionals a comprehensive tool for artistic discovery and appreciation. We aspire to be a bridge between cultures, eras, and artistic disciplines, thereby enriching the cultural life of our communities.

ART.PRO.FILE stands out for its exclusive dedication to visual arts, ranging from contemporary and conceptual art to disciplines like design in various industries, architecture, jewelry, and craftsmanship. Our platform is designed as a comprehensive guide that facilitates the search and study of art through meticulously curated content segmentation.

We are a selective, not inclusive platform, prioritizing high quality and authenticity in every work and artist we present. This approach ensures that each content piece not only meets high aesthetic and conceptual standards but also serves as inspiration and motivation for the artistic community and our users.

We provide the flexibility to access our content online or in print format, adapting to our users’ consumption preferences. All this, combined with our commitment to reinvesting in our artistic community, makes ART.PRO.FILE a unique platform in the art world.

  1. International Visibility: Exposure on a global platform that reaches an audience of thousands of subscribers interested in the arts.
  2. Economic Return: Up to 30% of earnings from digital sales for the first 24 months and a permanent 20% from printed catalog/book sales.
  3. Professional Tools: Free catalog design and ISBN assignment for each published work.
  4. Sales and Earnings Control: Access to a personalized account to monitor sales and transfer earnings.
  5. Physical Production and Distribution: Complete management of the production and shipping of physical works.
  1. Global Information Access: Unlimited access from any device to an extensive catalog of international visual works.
  2. Exclusive Discounts and Special Offers: Special offers, discounts on future purchases, and access to exclusive sales for frequent subscribers and platform members.
  3. Exclusive Events and Workshops: Invitations to events, webinars, and workshops with artists and experts, available exclusively to members or at reduced prices for subscribers.
  4. Personalized Recommendation System: An advanced recommendation system that enhances the user experience based on their preferences and browsing history.
  5. Early Access: The opportunity to access new releases or limited editions before they are available to the general public.
  6. Loyalty Program: A points or rewards program for purchases and active participation on the platform, redeemable for discounts, gifts, or exclusive access.

General Information

The most secure way to join ART.PRO.FILE is by direct invitation.

Yes, at ART.PRO.FILE, we are always interested in discovering new voices and perspectives. If you wish to be part of our community and have not received an invitation, you can submit your proposal through our online form. Please note that a fee, which varies depending on the type of request, is required. This fee does not guarantee acceptance on our platform and is non-refundable.

The response time to your proposal can vary depending on when you submit it. Although we accept proposals continuously, we conduct evaluations during three key periods each year. Our juries meet in January, May, and September, and responses are usually sent during the last week of these months. We appreciate your patience as we carefully review each proposal.

  1. Each year, ART.PRO.FILE invites a new panel of distinguished art professionals, including artists, curators, and critics, composed of 5 to 15 members. This committee evaluates the proposals remotely. Each jury member votes affirmatively or negatively on each proposal, without the option of abstention, ensuring a clear and definitive decision on each application.

Yes, you will receive a notification regardless of the outcome. If your proposal is not accepted, we will provide feedback detailing areas for improvement so that, if you wish, you can adjust your work and consider a future submission.

Yes, you are free to resubmit a proposal. Keep in mind that our jury changes annually, allowing you to decide whether you want to present your improved work to the same jury to show changes based on their suggestions or wait for the next year for a new jury to evaluate your proposal.

Yes, a fee is required for each proposal submitted, regardless of whether it is your first time or a new attempt.

Charging for the evaluation of open proposals helps cover the costs associated with maintaining a panel of 7 to 15 art professionals who meet three times a year to review submissions. This fee ensures the logistics and support needed to manage these evaluation sessions. Although the fee is symbolic, it offers significant benefits regardless of the outcome. If your proposal is accepted, we will design your catalog at no cost, you will receive a percentage of the sales, be included in our artist roster, and your work will be promoted among other benefits listed in our FAQ section or on our ‘About’ page. If your proposal is not accepted, you will receive detailed feedback from our experts, providing you with valuable insights to improve your work.

Artists collaborating with ART.PRO.FILE receive financial compensation based on the sales format and the type of work. We offer 20% of the earnings from sales of printed catalogs and 30% for the first 24 months for digital sales. Additionally, we ensure international visibility and promotional opportunities through our platform. This includes participation in events, presentations, and marketing campaigns. The compensation percentages may vary, but the agreement established at the time of signing the contract will always be respected.

Compensations for digital sales have a set period to allow us to reinvest in the platform and maximize exposure to new works and artists. By offering free access to certain content after a time, we promote broader reach and appreciation of art, benefiting the artistic community and attracting a wider audience. This strategy allows us to maintain a constant flow of new and accessible content for everyone.

Compensations for sales of catalogs and books in physical format are granted for life. This means that as long as ART.PRO.FILE continues to sell your portfolio/catalog/book, you will continue receiving a percentage of the revenues generated from these sales, thus ensuring a continuous flow of passive income from your work.

At ART.PRO.FILE, we deeply respect the copyright and intellectual property rights of the artists and authors we collaborate with. By publishing their work with us, the artist or author retains their copyright, while ART.PRO.FILE obtains a license to use, distribute, and sell the content in agreed forms. We always give proper credit to the creator and ensure their name is associated with their work. Additionally, our policy includes active protection against unauthorized use of works published on our platform, in both digital and print formats. It is important to highlight that specific details of the license agreement and rights are outlined in the individual contract with each artist or author, ensuring transparency and respect for their artistic work.

At ART.PRO.FILE, we deeply respect the copyright and intellectual property rights of the artists and authors we collaborate with. By publishing their work with us, the artist or author retains their copyright, while ART.PRO.FILE obtains a license to use, distribute, and sell the content in agreed forms. We always give proper credit to the creator and ensure their name is associated with their work. Additionally, our policy includes active protection against unauthorized use of works published on our platform, in both digital and print formats. It is important to highlight that specific details of the license agreement and rights are outlined in the individual contract with each artist or author, ensuring transparency and respect for their artistic work.

Submitting an artistic proposal to ART.PRO.FILE begins by accessing the Proposal Submission‘ section on our website. Here, you must complete a form designed to categorize and adequately detail your artistic project. The form requests essential information about your work, including detailed descriptions, artistic objectives, technical requirements, and proposed execution dates.

For each proposal submitted, a submission fee is required. This fee covers the administrative costs of the evaluation but does not guarantee your proposal’s acceptance on the platform. Each submission is carefully reviewed by our curatorial committee, composed of experts in various artistic disciplines. You will receive a detailed notification about the status of your proposal, including constructive feedback if it is not selected, allowing you to improve and adjust future proposals.

For Readers

ART.PRO.FILE offers readers a wide range of benefits designed to enrich their experience with visual arts. These include access to an extensive and diverse digital library that encompasses catalogs, portfolios, and critical books, available in both digital and print formats. Readers also enjoy curated content and personalized recommendations based on their interests and reading habits. Additionally, we provide exclusive discounts, early access to launches and special events, and the opportunity to participate in discussions and community forums.

Currently, ART.PRO.FILE offers the option to subscribe to our newsletter, which allows readers to stay informed about the latest releases, news, and events. While we do not yet offer a full membership system, we are working to develop this service and hope to offer it in the future. These future memberships will provide access to exclusive benefits and additional content designed to enrich our users’ experience. If you are interested in being one of the first to know when this service is launched, we invite you to subscribe to our newsletter and follow us on our social media for the latest updates.

Registration and Account

To create an account on ART.PRO.FILE, visit our website and click on the “Register” option at the top of the page. Fill out the registration form by providing your name, email address, and a secure password. Once you complete the form, you will receive a confirmation email. Click on the confirmation link to activate your account and begin exploring.

If you are having trouble accessing your account or have forgotten your password, you can reset it by clicking on “Forgot my password” on the login page. Enter the email address associated with your account, and we will send you a link to reset your password. If you continue to have trouble accessing your account after resetting your password, please contact our technical support at info@artprofile.art or reach out to us on the Contact page for further assistance.

To update the information in your ART.PRO.FILE profile, log in to your account and go to the “My Account” section. From there, you can edit various fields such as your name, contact details, biography, and viewing preferences. Be sure to save the changes before exiting the page to ensure your updates are applied correctly. If you need to change information not available in the edit options, please contact our support team for assistance.

Purchases and Shipping

You can make purchases directly through our website by browsing our art catalog and selecting the products you wish to acquire. We also sell products at live events such as fairs and presentations. To make a purchase, simply add the items to your cart, proceed to checkout, and follow the instructions to complete the transaction.

ART.PRO.FILE accepts various standard payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other electronic payments. All transactions are conducted through a secure process to ensure the safety and privacy of your data.

At ART.PRO.FILE, if you encounter any issues with your order, we encourage you to contact us first at info@artprofile.art to determine the appropriate action. If the issue is due to an error on our part or damage during shipping, we will offer full replacements or refunds. Items must be returned within 14 days in their original condition to qualify for a refund or exchange. However, we cannot accept returns of custom-made or print-on-demand items unless they are defective.

Support and Contact

If you need assistance or have any inquiries, you can contact our customer service by sending an email to info@artprofile.art. We also have a direct contact form on our website under the “Contact” section. We strive to respond to all inquiries within 24 to 48 hours.

ART.PRO.FILE provides comprehensive technical support to ensure users can navigate and use our platform without issues. Our technical team is available to assist with account access problems, navigation difficulties, content loading issues, or any other technical challenges you may encounter. You can contact our technical support directly via the mentioned email or through our technical support page on the website.

If you encounter a technical issue while using the platform, you can seek help in our “FAQs” section where we provide answers to frequently asked questions covering common issues. If you require additional assistance, do not hesitate to contact our technical support team via email or by using the contact form on our website. We commit to resolving your issue as quickly as possible so you can continue to enjoy a seamless experience on ART.PRO.FILE.

Privacy and Security

ART.PRO.FILE is committed to protecting the privacy and security of our users. We implement advanced technical and organizational security measures, including data encryption, firewalls, and secure access procedures, to protect information against unauthorized access, alteration, disclosure, or destruction. Our platform complies with applicable privacy and security regulations to ensure that your personal data is safe with us.

Yes, in certain contexts, ART.PRO.FILE shares information with third parties to enhance our services. We use plugins and collaborate with independent projects and non-profit organizations that may involve sharing information about artists and authors to effectively promote their work. However, the shared information never includes personal data of our readers or subscribers unless it is explicitly in the interest of the artist or author involved. We ensure that any data sharing is conducted respecting privacy and complying with all applicable data protection laws.

If you encounter a technical issue while using the platform, you can seek help in our “FAQs” section where we provide answers to frequently asked questions covering common issues. If you require additional assistance, do not hesitate to contact our technical support team via email or by using the contact form on our website. We commit to resolving your issue as quickly as possible so you can continue to enjoy a seamless experience on ART.PRO.FILE.

Events and Community Participation

To stay informed about events and workshops offered by ART.PRO.FILE, you can regularly visit our website, where we continually update the events section. We also recommend subscribing to our newsletter and following us on our social media platforms, where we announce upcoming events, workshops, and other activities. These channels will allow you to receive direct notifications and real-time updates on all our initiatives.

At ART.PRO.FILE, we value active participation from our community and offer various ways for users to get involved. This includes participating in online discussion forums, contributing reviews and opinions on artworks and catalogs, and the chance to take part in surveys that help improve our services. We also invite users to volunteer at events and contribute to collaborative projects, which can range from co-creating content to assisting in the organization of community events.

ART.PRO.FILE organizes both online and in-person events to cater to a wider global audience. Our online events include webinars, virtual workshops, and digital exhibitions, allowing participants from around the world to connect and interact without geographical barriers. We also organize in-person events such as gallery exhibitions, live workshops, and conferences, offering enriching experiences and the opportunity to establish personal connections within the art community.

Collaboration and Sponsorship Opportunities

If your company or institution is interested in collaborating or sponsoring projects with ART.PRO.FILE, we invite you to contact us directly via our email: info@artprofile.art. We are open to exploring various forms of collaboration, from sponsoring events and exhibitions to joint projects that align with our goals of promoting the visual arts.

Yes, at ART.PRO.FILE, we value partnerships that promote art and culture. We offer partnership opportunities for companies and organizations interested in organizing or sponsoring artistic events and exhibitions. To discuss how your organization can collaborate with us, please contact us at info@artprofile.art, and we will be delighted to explore potential synergies.

To propose a creative collaboration, we encourage you to send an email to info@artprofile.art with details of your proposal. We are keen to receive innovative and creative ideas that can enhance our platform and the experience of our users. We are open to considering various forms of collaboration, including artistic, technological, or educational projects that complement and expand our offerings and mission.

Register

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Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy.

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